Privacy Policy

1. Information We Collect

High Caliber K9s collects personal information when you submit inquiry forms, register for events, sign up for the Academy waitlist, or subscribe to our newsletter. Information collected may include your name, phone number, email address, physical address, and specific behavioral history regarding your animal.

2. How Your Data Is Utilized

We utilize submitted information solely to deliver customized training recommendations, coordinate service schedules, process portal onboarding via secure third-party platforms (getroveio.com), and distribute requested educational communications.

3. Protection of Information

We implement industry-standard security protocols to protect your personal details. We do not sell, rent, or trade client personal information to third parties for marketing purposes.

4. Contact & Data Access

For inquiries regarding your personal data or to request removal from our communications lists, please contact High Caliber K9s at 2780 Highway 39 E, Englewood, TN 37329 or via email at info@highcaliberk9s.com.

5. Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

6. Messaging Program Terms and Conditions

1. The messaging program may consist of general customer care messaging to answer questions and provide support to customers, and/or marketing messaging that include discount codes, special deals or texts promoting our products/services, depending on which programs(s) you opt in to. We will only send content you have explicitly signed up to receive via our opt-in process. Messages will be sent from (865) 512-7026.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at highcaliberholdingsllc@gmail.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy details contained in the rest of this page or contact us at highcaliberholdingsllc@gmail.com